Welcome to Softskills4career

Business Etiquette

Success in the business world does not just rely on talent, money, skills or luck; a good relationship with associates, co-workers, customers, clients, investors or anyone you deal with, is just as crucial. Learn from our Business Etiquette Training Workshop in Toronto, how to create that favourable reputation for your business in various situations.

This Business Etiquette Training Workshop can teach you and your staff the appropriate business etiquette skills like the importance of projecting confidence, competence and credibility or the '3C's" in creating a good first impression, the "4 levels of conversation", how to conduct yourself professionally and how to develop and maintain good relationships for your company or organisation. The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you'll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is. This training program will equip you with all the business etiquette and protocol knowledge needed to conduct your business with more confidence, know how, grace and efficiency than before, putting yourself and others at ease by showing more confidence and poise in various business settings.

Topic-Level Outline
Office protocol Professional conduct
Topic A: Office etiquette
Topic B: Cubicle and office etiquette
Topic C: Office relationships
Topic A: Appropriate use of the Internet
Topic B: Ethical dilemmas
Topic C: Personal issues in the workplace
Communicating in the workplace Etiquette in communication
Topic A: Introductions
Topic B: Conversations
Topic C: Etiquette in meetings
Topic A: Telephone courtesy
Topic B: E-mail etiquette
Topic C: Writing guidelines
Business functions Traveling for business
Topic A: Attending business functions
Topic B: Business dining
Topic A: The courteous traveler
Topic B: International travel
Available Formats for Employees and Managers

At our training centre in downtown Toronto
All one day workshops are from 10.00AM to 5.00PM with one hour lunch break.

Duration Cost CAD$
One day workshop $899 + HST
Two day workshop $1799 + HST
Three day workshop $2499 + HST
We offer a 10% discount for each additional participant.

Click on Schedules to see workshop dates, on SOFTSKILL Certification Workshops to see different certification packages including "Train the Trainer" and many more workshops

At your location any where in Ontario
Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 - 50 $1599 + HST
Half a day Seminar (3 hours) (no handouts) 5 - 50 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 - 10 $2500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 - 20 $4000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 - 40 $5800 + HST
At your location any where in any other Canadian Province except Ontario

Duration Number of participants Cost CAD$
90 minutes Presentation (No handouts) 5 - 50 $2500 + HST
Half a day Seminar (3 hours) (no handouts) 5 - 50 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
1 - 10 $3500 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
11 - 20 $5000 + HST
Full Day Workshop (6 hours)
Includes handouts for each participant
21 - 40 $6800 + HST

Course Outlines for 2-3 day Workshops available on request.


Please click here to register online or for more information contact us

Pay ment Options:
  • Pay online through the secure online pay pal link provided.
  • Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-271-3330
  • For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to "1437467 Ontario Inc." and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N0G3.

    For any enquiry please call us at 647-271-3330 or email us at: support@train4career.net