Welcome to Softskills4career

Effective Business Communication

  1. What is Communication?

  2. Communication challenges
        - Principles of motivation
        - Motivation techniques to use with your team
        - Factors affecting motivation

  3. Styles of Communication
        - Aggressive
        - Passive
        - Assertive

  4. Tools for effective Communication
        - Listening (Obstacles to listening, Emotional filters, Establishing rapport,     Exercises for developing listening skills)
        - Speaking (Obstacles to effective speaking, Speaking with authenticity,
    Speak fluently and confidently even under stress, Exercises for developing speaking skills)
        - Interviewing (Types of Interviews, Preparing for the Interview,
    Types of Questions, Authentic Speaking and Listening)
        - Meetings (Handle difficult meetings sensitively and constructively, Types of meetings, Organizing meetings, Setting up expectations, Tips and Techniques)
        - Writing
        - Workshops

  5. Performance Management
        - Effective performance management
        - Leaders' responsibilities for evaluating, reprimanding, and counseling staff
        - Preparing for performance management discussions
        - Conducting performance management discussions
        - Evaluating performance expectations objectively
        - Reprimanding and counseling sessions

Available Formats for Employees and Managers

At our training centre in downtown Toronto.

Full Time : 1 weeks (6 Hrs/day - 10.00 AM to 5.00 PM with one hour lunch break) weeknights/weekends

Part Time : 2 weeks (3 Hrs/day - 10:00 AM to 1:00 PM or 1:00 PM to 4 PM) weeknights/weekends

Cost : $3,999.00 + HST

We offer a 10% discount for each additional participant

Online Training

Please click here to register online or for more information contact us

Payment Options:
  • Individuals wishing to pay thru Visa/Mastercard/Amex can call us at 647-271-3330
  • For organizations wishing to pay thru a company cheque, please request an Invoice and mail a cheque pay able to "1437467 Ontario Inc." and send to: 4789 Yonge Street, Suite 1014, North York, ON M2N0G3.
For any enquiry please call us at 647-271-3330 or email us at: