This workshop focuses on a key but often ignored communication skill: focused listening. If you consider the four basic communication skills - listening, speaking, reading and writing, it is interesting to note that listening is the first learned, the most used and the least taught whereas writing is the last learned, least used and the most taught. With that in mind, reflect on your years in education - from primary school through university. Was there ever a dedicated Workshop offered to you in listening?
The Active Listening Training Workshop teaches participants how to listen while absorbing, understanding and showing interest in the topic being discussed. The participants learn the difference between “listening” to and simply “hearing” the speaker. The Workshop also teaches how to be aware of the communication behaviours of both the speaker and the listener.